WhatsApp and Messenger flows
An instant reply, answers to common questions, booking and reminders. For example, a clinic that confirms appointments on WhatsApp and reminds patients a day before.
Services/Automation & AI
Automation that answerswhile you work.
We automate what happens after someone gets in touch: an instant reply on WhatsApp, Messenger or email, reminders, proposals, invoices and a portal for your clients. AI helps where it saves time, and people keep the decisions.
- WhatsApp · Messenger
- Client portals
- Proposals and invoices
- AI assistants
01Who it's for
For businesses where inquiries wait and the same work repeats.
Automation pays off when the same steps repeat every week and a slow reply costs you clients. We start from how you work today, not from a tool.
A good fit if
- Inquiries come by form, WhatsApp, Messenger and phone, and some wait hours for a reply.
- Every week you answer the same questions and send the same proposals and reminders.
- Your clients ask for documents, invoices or updates by email and phone.
- You want to use AI, but keep control of what it says.
Probably not the right fit if
- You want to message people who never asked to hear from you. We use only official channels, by their rules.
- You want AI to decide about money, health or contracts. It can help, but people decide.
- You get only a few inquiries for now. Then ads or the website come first, automation later.
02What you get
Less copying and chasing, more time for clients.
From form to reply
Inquiries from the site, ads and messages land in one place, get an answer right away and a clear next step. If nobody follows up, your team gets a reminder.
Client portals
A private place where your clients find documents, invoices, messages and updates, on their phone too. Like the portal our own clients use.
Automatic proposals and invoices
Proposals from your price list, as a PDF and a link to accept online. Invoices with a payment QR code and reminders that go out on their own.
AI assistants with limits
AI that drafts replies, sorts inquiries, sums up conversations and answers from your own information. Anything that commits you goes to a person.
Custom WordPress
Features built for your business instead of a pile of plugins. This site is our own WordPress plugin, with no page builder and in two languages.
03How it works
Five steps, one flow at a time.
- 01
Free call
30 minutes about how inquiries and orders reach you today and where time gets lost.
- 02
Map the flow
We draw the path from the first message to payment and mark what to automate first.
- 03
Build and connect
We build the flow in your accounts and connect it to your site, calendar, CRM or invoicing.
- 04
Test on real cases
Your team tries it on real examples before anything reaches your clients.
- 05
Improve, then add
We look at how people use it, fix what confuses them and add the next flow.
04From practice
What we have learned automating replies and paperwork.
A fast reply beats a perfect one.
A short instant answer with the next step keeps the inquiry warm. The detailed answer can come from a person a little later.
Always leave a way to a person.
On WhatsApp this is also Meta's rule: automated replies need a clear way to reach a human, in the chat, by phone or by email.
Start with one flow.
One flow that works, for example from inquiry to booked call, is worth more than five half finished. Then we add the next.
AI is only as good as your facts.
An assistant needs your prices, rules, hours and tone. Without them it guesses, and wrong guesses about prices or rules cost trust.
05What to expect
One flow first. Then the next one.
Weeks 1 to 2
Map and first flow
We map how inquiries and work move today and build the first flow, often the instant reply.
Weeks 3 to 6
Real cases
The flow runs with real inquiries. We fix what confuses people and tune the messages.
From month 2
The next flow
Proposals, invoices, the portal or an AI assistant, one at a time, once the first flow runs well.
Every business works differently, so we don't promise saved hours or extra sales in advance. We promise flows you understand, tested on real cases before your clients see them.
06How pricing works
Priced by scope, agreed before we start.
Every flow is different, so prices are not on the site. Your proposal lists what we build, what it connects to and what it takes to keep it running.
Get a proposalBuild, onceMapping, building and testing the flow, the portal or the WordPress feature, priced by scope before work starts.
Monthly careMonitoring, changes and updates when a platform changes its rules, and improvements as real conversations come in.
Usage, paid to providersMessages on the WhatsApp Business Platform, AI usage and other paid tools are billed to you by those providers, separate from our fee.
What affects the price
- Number of channels
- Tools to connect
- Languages
- Portal or WordPress features
- How much AI is involved
07FAQ
Questions about automation and AI.
Do you use unofficial WhatsApp tools?
No. We work only with the WhatsApp Business app and the official WhatsApp Business Platform, by Meta's rules. Unofficial tools break WhatsApp's terms and can get a number banned.
Will AI reply to my clients on its own?
Only where you decide it can, for example about opening hours, location or how booking works. Custom quotes, complaints and anything sensitive go to a person, and your clients can always ask for one.
Will it work with the tools I already use?
Usually yes, if the tool allows connections through an official integration or an API, as Google Calendar, Gmail, Google Drive, ClickUp and many CRMs do. We check this before the proposal.
Who owns the flows and the data?
You do. Everything runs in your accounts and under your business. If we ever part ways, it all stays with you, with a short description of how it works.
Can you build a portal like yours for my clients?
Yes. A private portal where your clients see documents, invoices, messages and updates, on their phone too. We usually build it on WordPress, under your own domain.
Is this only for bigger companies?
No. Small businesses often start with one flow, such as an instant reply and a reminder, and add more when it pays off.
08Free tools for this
09Get a proposal
Tell us about your business and get a proposal.
Prices are not on the site, because every plan is made for you. Send a few sentences and you get a clear proposal, with no obligation.
- We read your inquiryOne of us two reads every inquiry, not a bot, and replies by email.
- A short callIf it makes sense, we suggest a free 30 minute call to understand your goal and where you are now.
- ProposalYou get a written proposal with the setup and the monthly fee clearly listed.
Prefer to talk first? Book a free 30 minute call